Billing and Benefits

Our office coordinators are available to explain the financial components of your dental health. Upon your request, we are happy to provide estimates for any dental service so that you may better understand the financial responsibilities for your care. We are also knowledgeable about dental benefits and can assist you in understanding your insurance benefits.

We appreciate payment on the day of your service. We accept any major credit card, cash and check.

Payment Options

  • Pre-Payment Courtesy Plan – For patients who are not covered under an insurance plan and whose treatment exceeds $500, we gladly extend a 5% courtesy adjustment for payment in full by cash or check prior to the start of treatment.
  • Payment Plan – For established patients who have been with us for more than 12 months and who are following our recommended preventive care schedule, we offer payment plans with the following structure:
    • Each payment plan must have an initial good faith deposit of 30% of the treatment plan prior to beginning care.
    • Payments must be made at least once per month.
    • Together, we agree upon the payment amount and number of months the plan will run.
    • After 60 days, we apply a finance charge of 5% on any unpaid balance. If you are paying at least 20% of your remaining balance on a monthly basis, we will waive your finance charge.
  • We offer CareCredit as an option for our patients looking to pay for treatment over a series of months. You can learn more about CareCredit or apply online at

 For Patients with Dental Benefits

We will send the claim on your behalf to all dental insurances except for adult medicaid. Our office has a special relationship with Blue Cross Blue Shield of Michigan under the Blue Par Select group. This means that while we are not a PPO/Dentemax office our patients with Blue Cross Blue Shield of MI receive care at a discounted rate. Patients with Blue Cross Blue Shield of MI should be aware that benefits at our office will be under the “Out-of-Network” category even though they receive a discount.

We are considered in-network or rather under contract with the following insurance plans:

Blue Cross Blue Shield of Michigan Medicare Advantage plans
Healthy Kids – Delta Dental of MI only
Delta Legion – Delta of California.

All other plans we are out-of-network, but we will prepare and submit insurance claims on your behalf and work diligently to help you get the most out of your dental benefits. If you have a question about how your dental benefit works at our office, our patient care coordinators can assist you.

Patient Responsibility

We recommend that patients understand and know the answers to the followings questions regarding their dental benefits and costs prior to consenting for care:

  • What is the estimated fee for the treatment planned?
  • What is my yearly maximum for dental benefits? How much of my dental benefit is remaining? What date does my yearly benefit renew?
  • What does my insurance plan cover? This includes coverage classes such as major/minor restorative care and preventive/diagnostic care and knowing what to expect for copayments for cleanings, exams, x-rays and fillings.
  • What frequency does my insurance plan cover cleanings, exams and x-rays?
  • Does my insurance plan come with any limitations such as a preferred provider list or waiting time frames for specific dental treatment?

We are happy to help you understand this information provided you give us a copy of your summary plan description.