As we welcome you back to our office, we want to reassure you that your safety is our number one goal.
We are following advice and guidance from the CDC and our professional organizations to make changes to keep you, our other patients and our staff safe from infection.
Some changes include:
• Our staff will ask you screening questions during confirmation for your appointment and before we begin care. Patients with chronic illnesses or patients older than 60 carry an increased risk of a severe case if they acquire COVID-19. Patients over 60 or chronic illness should understand the risk of being out in public during the pandemic.
• Please use the hand sanitizer wipes that we have available at our entry before coming into the office and please use the wipe to open the door.
• We have removed hard-to-disinfect items in the waiting room and have reduced our seating to allow for appropriate social distancing.
• We will ask you to call us upon your arrival and we may ask you to wait in the car instead of the waiting room.
• We will ask that you come alone to your appointment. If necessary, one caregiver or family member may come in with a patient.
• We are required to take your temperature before your appointment.
• You will see that all of us, including our patient coordinators who normally greet you with a smile, will be wearing masks.
• It is required that everyone who enters the office to wear a face covering or mask.
• We will be employing different clinical techniques and tools to reduce the production and spread of aerosols during your dental care. For some of our patients these techniques will not be new.
• You will be asked to report any signs or symptoms of COVID-19 to our office within 14 days of your visit.
COVID-19 Screening Questions and Appointment Confirmation
Please review the 3 questions below – we are required to ask you these questions before and during your appointment.
1. Have you had any of the following signs or symptoms in the last 14 days not attributable to an already known medical condition – fever, cough, shortness of breath, sore throat, GI/stomach upset, chills, muscle aches, headaches, or loss of sense of taste or smell?
2. Do you have heart disease, lung disease, kidney disease, diabetes, or any other auto-immune disorders that are not being managed by a physician?
3. Have you traveled outside of the State of Michigan within the last 14 days?
IF YOU ANSWERED YES TO ANY OF THE ABOVE SCREENING QUESTIONS YOU MUST CALL TO LET US KNOW AND CONFIRM YOUR APPOINTMENT 989-224-2319.
If you answered No, please review your appointment information sent via text message and confirm your appointment by replying with the word “Confirm.” When you arrive for your appointment please remain in your car and call us at 989-224-2319. We may have you wait in your car.
If you are unable to make your appointment, it is important that you call us at 989-224-2319 as soon as possible so we can make other arrangements.
Thank you and we look forward to seeing you.